Not all business writing requires action. A large volume of business writing is created for reference or record. This category can include some of the less glamorous but still essential documents. Recording business information accurately and consistently is vital for marking progress, predicting future work, as well as complying with legal and contractual obligations. Almost all business communications are, in fact, "informative" messages. Like all forms of correspondence, the objective of informative messages is to promote understanding, stimulate thinking, encourage action or support ideas. While people share knowledge about the world in which they live, they are engaging in the process of informative communication. Informational messages aim to present an objective that is, unbiased and truthful.


 Informational writing is a sort of nonfiction writing which carries information about something that is required to be analyzed so that business can avoid discrepancies and deviation from its goals and objective. Most examples of informational writing can be seen in newspapers, reports, almanacs, reference books, and essays. Informational text is usually organized in such a manner so that the reader can quickly and easily get the information. This category can introduce some of the less fascinating but still necessary documents.


The main objective of informative/explanatory writing is to improve knowledge. Informational data informs the reader by presenting straightforward information on a specific topic. Like other types of writing, informational writing does not intend to change the reader's way of thinking or move the reader to take a step. Informational business writing includes biographies, reports, newspaper articles, MOM, etc.





Business reports are often assignments in which you analyze a specific situation (real live situation or business case) and apply business theories to produce a range of suggestions for improvement. Although some summaries of these reports may be delivered orally; formal reports are almost always in the form of written documents.       

Some business reporting is necessary as part of a regulatory requirement. For example, financial reports are a legal necessity for all businesses as determined by the Government of the country in which the business is based. Regular business reporting and monitoring are also necessary for many organisations to keep senior management, board members and other stakeholders advised on what is happening within the organization. Reports will provide important detail that can be used to help develop future forecasts, marketing plans, guide budget planning and improve decision-making.Managers also use business reports to track progress and growth, identify trends or any irregularities that may need further investigation. In addition to helping guide important decisions, business reports help to build an audit trail of business activities including reports that document annual budgets, sales, and meetings and planning initiatives.


Reports in the modern workplace have two main purposes:

  • To share information with other people.
  • To keep as a record of events and decisions.
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